📄 PRIVACY POLICY (Chris Goor / Brand Video Pro / The Studio)

Last updated: 13th Nov 2025

This Privacy Policy explains how Chris Goor, trading as Brand Video Pro and The Studio, (“we”, “us”, “our”) collects, uses, and protects your personal information.

We comply with the UK GDPR, Data Protection Act 2018, and PECR.

You can contact us at: mail@chrisgoor.co.uk

1. Information We Collect

We may collect and process the following information:

1.1 Personal information you provide

  • Name

  • Email address

  • Payment details (processed securely by our payment providers)

  • Social media usernames

  • Your messages through Instagram/Manychat

  • Content you submit to our community (Circle)

1.2 Automatically collected information

  • IP address

  • Device and browser information

  • Website usage data

  • Email engagement (opens/clicks)

  • Analytics from Instagram, TikTok, YouTube, Circle, or our website

1.3 Payment information

We do not store card details.

Payments are handled by:

  • Stripe

  • Stan Store

  • Gumroad (if applicable)

2. How We Use Your Information

We use your data to:

  • Send you lead magnets and resources you requested

  • Email you helpful content about video, branding, and business

  • Provide updates about The Studio

  • Deliver products, memberships, and coaching programmes

  • Respond to questions or support requests

  • Improve our content, services, and user experience

  • Run ads and measure performance

  • Maintain community safety and moderation

Legal basis:

  • Your consent

  • Legitimate interest (relevant content and product updates)

  • Contractual necessity (when you purchase something)

3. Marketing & Communication

When you enter your email, you consent to receiving:

  • The requested resource (HIDE Framework, timers, etc.)

  • Related emails, tips, updates, or offers

You can unsubscribe at any time using the link in every email.

We may send messages through:

  • Email (Kit)

  • Instagram/Messenger (Manychat automation)

  • Circle community notifications

We never spam.

We never buy lists.

4. Sharing Your Information

We may share data with trusted service providers who power our business:

  • Kit (email marketing)

  • Manychat (DM automation)

  • Circle (community platform)

  • Stripe / Stan Store (payments)

  • ScoreApp (if used for quizzes)

  • Analytics tools (Google Analytics, Meta)

We only share what is necessary and we do not sell your data.

5. Data Storage & Security

We store data securely using industry-standard encryption and platforms with GDPR compliance.

We only keep personal data for as long as necessary.

You may request deletion at any time.

6. Your Rights (UK GDPR)

You have the right to:

  • Access your data

  • Correct your data

  • Delete your data (“right to be forgotten”)

  • Withdraw consent

  • Restrict processing

  • Object to marketing

  • Request a copy (data portability)

Email: mail@chrisgoor.co.uk

We aim to respond within 30 days.

7. Cookies & Tracking

We may use cookies or similar technologies for:

  • Website analytics

  • Ad performance

  • Personalisation

  • Remembering preferences

You can disable cookies in your browser at any time.

8. Children’s Data

We do not knowingly collect or market to anyone under 16.

9. Changes to This Policy

We may update this Privacy Policy as needed.

We’ll update the “Last updated” date accordingly.